Sofia SerranoDec 16, 2020522Digital Essays 2020: Optimise the digital customer experience to communicate better, by Boopin’s Shadi Abdulhadi
Austyn AllisonMay 31, 20201.15KFundamental CX principles for Covid-19 and beyond – by Kantar’s Satish Dave
Austyn AllisonApr 5, 20201.38KUnderstanding customer experience in the service industry – by Ambar Kakkar
Austyn AllisonDec 7, 20171.39KWe must look beyond traditional marketing and embrace immersive experiences to breed consumer loyalty, says Hall & Partners’ Ziad Skaff
